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Monday, April 21, 2014

Amazon Job Opening For Freshers As Seller Support Associate (Apply Online)

Amazon Job Opening For Freshers As Seller Support Associate (Apply Online)






Job Position Details:
Company Name: Amazon
Job Role:Seller Support Associate.
Qualification:Any Graduate.
Experience:Freshers.
Job Location:Bangalore.
Job Descriptions:
Amazon Job Opening For Freshers As Seller Support Associate (Apply Online)
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
  • Builds Platform and business knowledge to better serve sellers
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
Candidate Profile:
  • Candidate should possess  Any Graduation (other than BE, BTech and MBA Freshers) from a recognized university
  • Candidates should have experience within a customer service environment preferred. Desire to expand skills into new areas.
  • Candidates should have knowledge on technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
  • Committed seller advocate, drive process & tool improvements.
  • Enthusiasm and strong self-motivation.
  • Candidates should have Strong prioritization and time management skills, with a high degree of flexibility.
  • Embrace constant change with flexibility and good grace.
  • Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. 
How To Apply :

 Click Here