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Wednesday, June 18, 2014

HONEY WELL jobs for Technical Support Associate | Apply now







Job Position Details:
Company Name: HONEY WELL
Job Role: Technical Support Associate
Qualification: Bachelor's Degree
Experience: 1 year
Job Location:  Gurgaon.

Job Description:
  • Provide presales support to customers : 
  • Understand the Video, Intrusion, Access and Fire system requirements from customers and guide them in selecting products 
  • Have clear understanding about the glossary used in Video, Intrusion, Access and Fire systems, and can clearly explain the same to customers 
  • Have the ability to visualize the site conditions and advise customer for most suitable solution 
  • Have commercial sense and use the same while creating solutions 
  • Have thorough knowledge in Video, Intrusion, Access and Fire systems, and is aware of the USPs of brands and products 
  • Provide technical support to customers : 
  • Have the ability to understand the common problems faced in Video, Intrusion, Access and Fire installations 
  • Have the ability to troubleshoot and help the customer in resolving tech issues 
  • Develop skills on problem analysis 
  • Provide support in specifying products for projects 
  • Need to know the USPs (Unique Selling Points) of products and educate customers on the same for inclusion in tender specifications 

Qualifications:

  • Engineering (preferred) / Science graduates with at least one year work experience on the Security Products Installation (Video, Access & Intrusion). Excellent communication skills, technical bent of mind, good team player. 
  • Expert level Knowledge of Tamil Language is a must (Native Speaker Preferred). 



How to apply :

Click Here