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Thursday, January 12, 2017

Genpact Walk-in For Freshers : Semi Technical Support On 14th January, 2017 (Saturday)








Job Position Details:
Company Name  :Genpact
Job Role               :Semi Technical Support
Experience           :0-5 Years
Job Location        :Gurgaon
Qualification       :Btech, BCA, BSC

Job Description:
  • Work Location : Gurgaon
  • Answer inbound calls from customers regarding Mobile, Laptops and other House Hold Electrical Items
  • Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
  • 4Document & add new issues/solutions to Knowledge Management Repository.
  • Utilize professional techniques to retain & delight customers.
  • Use of soft skills - Listen, Empathy, Courtesy etc.
  • Provide quality service & resolve concerns efficiently & professionally.
Selection Process:
  • Semi Technical Support with only 2 Interview Rounds.
Mandatory Documents To Carry:
  • 2 copies of your Resume, 
  • photograph and Government ID Proof.
Walk-in Date:14th January, 2017 (Saturday )
Walk-in Time:10am - 3pm

Venue: 
Hotel Vikram (Now Hotel Park Inn, Radisson),
Ring Road,
Lajpat Nagar,
New Delhi
Landmark : Opposite Moolchand Metro Station

Contact persons:
Nazish: 8077397550
Eshita: 8178837234
Divya : 9643214259