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Sunday, March 19, 2017

Dell job openings for freshers as analyst (Apply online)

Job Position Details:
Company Name        :Dell
Job Role                    :Analyst
Experience                :Freshers
Job Location             :Bangalore
Qualification             :Any Graduate.

Job Description:
  • Execute & fulfill incident management process,requirements.
  • Provide application support & resolve IT issues detected by monitoring systems (or) business partners within SLA.
  • Work with development teams & shared services teams through task tickets within stated OLA.
  • Communicate resolution activities & escalations appropriately to business partners.
  • Document the incidents learning in to the global knowledge database tool for sharing & references.
  • Support application & project deployments on weekends.
  • Work closely with IT partners for timely fix  and the enhancements & manage product quality with proper tracking.
  • Perform data analysis on incoming & existing incident tickets or the task tickets  to the develop stability improvement plan.
How to apply : Click here