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Monday, March 06, 2017

TechMahindra Walk-in For Freshers And Experienced As Service Desk(Semi-Voice) From 6th March To 10th Mar 17

Job Position Details
Company Name  :TechMahindra.
Job Role             :Service Desk(Semi-Voice)
Experience         :0 To 3 Years
Job Location      :Hyderabad
Qualification     :B.Tech/B.E.

Job Descriptions:
  • Responsible for handling activities/tasks allocated by the TL/OM (including monitoring the Help Desk mail boxes during their prescribed assigned times)
  • Responsible for answering  inbound calls and make outbound calls
  • Responsible for data entries
  • Each new call or e-mail request must have a ticket generated in ticket logging tool
  • Responsible for running regular and ad-hoc reports
  • Follow-up on tickets created by the agents
Requirement Skills:
  1. Basic concepts of Computers & Networking
  2. Working knowledge of Microsoft Office including Outlook
  3. Good to have skills
  4. Knowledge on Active Directory
  5. Knowledge on Exchange 2003 and 2010
Interview Process
  1. JAM
  2. Technical
  3. Manager Round
  4. HR
Mandatory Documents To Carry:
  1. resume
  2. 2 passport size photographs
  3. Govt Id proof
Walk-in Date:6th March To 10th  Mar 17
Walk-in Time :12pm to 4 pm

TechMahindra Ltd.
Hitech City,
Opp. Anath Tehcnologies,
Beside oracle.