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Tuesday, March 14, 2017

Techmahindra Walk-in For Freshers And Experienced As Service Desk(Semi-Voice) From 14th March to 17th March, 2017

Job Position Details
Company Name  :Techmahindra
Job Role             :Service Desk(Semi-Voice).
Experience         :0 To 3 years.
Job Location      :Hyderabad.
Qualification     :B.Tech/B.E,B.SC

Job Descriptions:
  • Responsible for handling activities/tasks allocated by the TL/OM (including monitoring the Help Desk mail boxes during their prescribed assigned times)
  • Responsible for answering  inbound calls and make outbound calls
  • Responsible for data entries
  • Each new call or e-mail request must have a ticket generated in ticket logging tool
  • Responsible for running regular and ad-hoc reports
  • Follow-up on tickets created by the agents
Requirement Skills:
  1. Basic concepts of Computers & Networking
  2. Working knowledge of Microsoft Office including Outlook
  3. Good to have skills
  4. Knowledge on Active Directory
  5. Knowledge on Exchange 2003 and 2010
Interview Process :
  1. JAM
  2. Technical
  3. Manager Round
  4. HR
Mandatory Documents To Carry:
  1. 2 copies of resume
  2. 1 passport size
  3. Govt. ID proof
Walk-in Date: 14th March  to 17th March, 2017
Walk-in Time: 12.00 PM and 04.00 PM.

TechMahindra Ltd.
Hitech City,
Opp. Anath Tehcnologies,
Beside oracle.

Contact Information:
Cont. Person : Priyanka B