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Thursday, April 06, 2017

Genpact Walk-in For Freshers And Experienced As Multiple Positions On 6th ,7th April 2017

Job Position Details
Company Name  :Genpact.
Job Role             :Muiltiple Roles.
Experience         :0 To 4 Years..
Job Location      :Gurgaon
Qualification     :BA / BBA / B.COM / B.SC / B.TECH/ BCA / Undergrad / Dropout.

Job Descriptions:
1. Semi-tech support Process :
Understand the customer's query and provide assistance by logging service tickets thereby ensuring timely resolution
View Information from various applications and update the records accurately Meet process target standards with high Fatal error accuracy and Overall Accuracy

2. Collections
Outbound calling process for locating Customers for Collection purposes
Empathy/ Understanding/ Concern towards customers
Its a B2C collections , with lucrative incentives.
Review accounts and call on delinquent customers.
Receive phone calls to collect / resolve delinquent customer queries.

3. Customer Service
Responsible for taking inbound calls
Responsible to provide Best in class customer service
Understand the queries of the customer and provide appropriate solutions.

Requirement Skills:
  1. Candidate (both freshers and experienced) with excellent communication skills require.
  2. Candidate should be able to handle the pressure.
  3. Experience in International Voice would be an added advantage
  4. Candidate should be time flexible.
Note:Interested candidates can directly walk-in mentioning " Smriti Jain " on top of the resume as HR reference

Mandatory Documents To Carry
  1. Candidate need to carry 2 copies of Resume, 
  2. Original Photo ID proof  
  3. 2 passport size photos.
Walk-in Date:6th,7th April, 2017.
Walk-in Time :11am to 2pm

Genpact Stellar Building 7th floor,
Sec 135 , Noida
Nearest Metro Station : Botanical Garden ( take "city life" shuttle)

Contact Information
Contact Person :Smriti
Contact Number:8826788802